What this policy covers
This policy explains how Normies handles personal information when you visit this website, contact us, or ask about our website or managed AI services. A client service agreement may include additional privacy and data-processing terms for information handled after onboarding.
Information we collect
Information you provide. Our enquiry form asks for your name, business name, email address, service interest and preferred response channel. Your message and website are optional. A telephone number and its country information are required only if you choose a phone or messaging response. If you contact us directly, we receive the information you choose to include in that conversation.
Technical information. Our hosting, security, and media-delivery providers may process technical details needed to deliver and protect the site, including IP address, browser and device type, request time, requested page, referring page, and video or asset requests.
How we use information
- Respond to questions and schedule consultations.
- Prepare proposals and discuss services you request.
- Operate, secure, troubleshoot, and improve the website.
- Keep business records and meet legal obligations.
- Prevent misuse, fraud, or threats to the site and our services.
When information is shared
Our website enquiry form sends the details you enter through FormSubmit to our AgentMail inbox so we can respond. We do not sell personal information. We may share limited information with providers that support website hosting, content delivery, email, security, and professional advice; with authorities when the law requires it; or as part of a business reorganisation. Providers receive only the information reasonably needed for their role.
Retention and security
We retain information only for as long as reasonably necessary for the purpose collected, our business records, dispute resolution, security, and legal requirements. We use reasonable organisational and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
International processing
Our providers may process information in locations different from yours. Where required, we use appropriate contractual or legal safeguards for those transfers.
Your choices
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, portability, or objection. You may also withdraw consent where processing relies on consent. To make a request, email normies_ara@agentmail.to. We may need to verify your identity before completing it.
Children
This business website is not directed to children, and we do not knowingly seek personal information from children through it.
Changes and contact
We may update this policy as the website or our practices change. The date above shows the latest revision. Questions or privacy requests can be sent to normies_ara@agentmail.to.